Support

Get up and running

01 — Getting Started

No account, just open it

There's no sign-up screen. Open Cliora and add your first contact — name, company, and a status (New, Hot, Warm, Cold, Customer, or Lost). The Today screen becomes your dashboard the moment you have a reminder due.

Today screen

Today

Today's follow-ups, front and center — no dashboards to dig through.

02 — Contacts & Statuses

Six statuses keep your pipeline glanceable

Every contact carries one status: New, Hot, Warm, Cold, Customer, or Lost. Only Hot (red) and Warm (amber) carry colour — everything else stays neutral, so colour on screen always means something. "Follow-up" in the Contacts filter is a separate, automatic view of anyone with a pending reminder, not a status you set.

Contacts screen

Contacts

Filter by status, or by who needs a follow-up.

03 — Logging an Interaction

Under 15 seconds, on the spot

Tap Log from a contact (or from the Today screen's shortcuts), pick what happened — a call, a visit, a meeting — and type a note. It lands on that contact's timeline immediately, so the next time you look them up you have full context before you dial.

04 — Reminders

Every reminder is tied to a contact

Set a follow-up date and time on any contact and Cliora schedules a local notification — entirely on-device, no push server involved. Reminders are grouped as Today, Overdue, or Upcoming, so the one thing you can't afford to miss is always the easiest to find. Settings → Notifications adds a once-a-day Daily Digest at a time you choose, plus Quiet Hours so reminders don't ping you when you're off the clock.

Reminders screen

Reminders

Today · Overdue · Upcoming · Done.

05 — Backup & Restore

One file, your control

Settings → Backup exports your full on-device database — every contact, log, and reminder — to a single file you choose where to save. Restore brings it back on the same or a new device.

Settings screen showing Back Up and Restore

Settings

Agent name, reminder defaults, notification preferences, and Back Up / Restore — all in one place.

Good to know

There's no CSV import or export in Cliora — Backup & Restore (a single local file) is the only way to move or archive your data. Cliora doesn't sync to any cloud on its own, so this file is the only copy that exists outside your device.

06 — Remove Ads

One purchase, every device

Remove Ads is a one-time, non-consumable purchase via Google Play (Android) or the App Store (iOS), available from Settings.

  • Purchase: Settings → Remove Ads → confirm via Play / App Store
  • Restore on a new device: Settings → Restore Purchase
  • Refund: handled by Google Play or Apple — Cliora doesn't process payments directly
  • Once purchased, the launch ad disappears and the app opens fully offline — every notebook feature was already unlocked

Still stuck?

Email us at cliora.support@juanlobby.com. Please include your device model, OS version, app version (Settings → About), and a short description of what you're trying to do.